Installing from a manually downloaded zip

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    James Lauridson

    Same problem here:  manual download does not work.  I have been trying FTX Central for a download of Washington TrueEarth for 2 months with no success.  Recently using FTX the download just goes into an infinite pause.  

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    Madouri

    Hello,

    Yesterday (August 27) I have registered for the original "Expand Your Horizons" promotion.
    Then I purchased an Orbx product to enter your "Expand Your Horizons" promotion (Eligible Purchase).

    The transaction ID / receipt number is 5d6557293efc4.
    The products purchased yesterday are:
    - KCGX Meigs Field Airport for X-Plane
    - EGLC London City Airport for X-Plane

    The products have been added to my account, but when I click on “Installer” in the Orbx Central window, a windows tells me:
    “ERROR: A communication error occurred when trying to perform this action”.
    But I don't have any communication problems.

    I told you this problem (request 14802) and an email from Orbx invited me to answer a question: "How does Orbx expand your horizons?"
    I answered, but the same error message appears.

    Today I choose the “Manual Download”
    so now I have two files on my desktop :
    - kcgx-xp11-c35feb50-2b56-4eb2-82f4-fb06557553ff.f,
    - eglc-xp11-05e1eeae-860b-431b-b368-9df7710ce04c.f,
    but the same error message appears.

    Note that I had no problems when I installed your Innsbruck Airport for X-Plane.

    Another remark:
    In Orbx, on the page “My Products”, I clicked on LOWI and then clicked on “Verify the files”, but the same “Communication Error” message appears.

    I tried by clicking install in “X-Plane 11 Folder” AND in “Main Library”.
    I tried again the installation after disabling Malwarebytes and Kaspersky protection, but without success.

    >> Could you please tell me what I have to do to install those two airports?

    Thank you very much for your help.

    Best regards.

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    Madouri

    Here is the solution:
    Get the new Orbx Central.
    And it works.

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    Ian Reid

    Get the new Orbx Central. I've had no download issues since.

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    Galler (Edited )

    Hallo, bei mir hat das Herunterladen der ZIP-Datei funktioniert. Nun schreibt FTX-Central schon 2 Tage lang, daß das Programm TrueEarth Netherlands gescannt wird Status: scanning, aber beim Fortschritt steht seitdem immer 0/32155 Dateien gescannt und es geht nicht weiter. Bitte um Abhilfe.

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    Madouri

    Hello Ian,
    I did it and it works.
    Thank you very much for your help.

     

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    william burge

    as a mac os user nothing seems to work,even with the updated orbx central

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    Alasdair Friend

    I agree I have now spent 2 months trying to install GB North.  Can't make any progress with orbx central it hangs for ever and does nothing.  Managed to download the manual files for Libraries and GB North.  They are about 520mb and 22GB.  Orbx Central just won't do any thing with them. Endless communication errors.  Yes I have a mac.  Yes I am really frustrated as I don't know what to do What a waste of money.

     

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    James Lauridson

    Alasdair Friend,

    Just to let you know, I have done everything you have done with the same negative result.  Orbx says they have good tech support but they have been no help to me.  So I agree a waste of money.  Too bad because I love X-Plane.  Wait to see what Microsoft comes up with.

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    todd bleifuss

    I downloaded manually , then in FTX 3.3.1.4 pointed it at the downloaded zip per above.  It then did nothing for 30 minutes, and then began downloading.  Has been at it awhile.  No its not a bug that it says it is downloading when it isn't: my connection is getting used as you can see.

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    Paul Wilcock

    I have the same problem, did this get resolved?

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    Ian Reid

    Manual download doesn't work for me either. I can get the zip file into my windows 7 download file but when I use FTX Central to open the zip file it just goes on indicating "downloading" forever. The file is showing on my desk top as 'orbx' but nothing else happens from there.

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