Each region should come with so-called "GB Libraries" or "US Libraries", which automatically get installed once you install a respective region. Check if you have them installed: Open Orbx Central and go to My Products. Check if you see either "US Libraries" or "GB Libraries" under "Regions".
If not:
Open Orbx Central and go to "My Products" -> Select the TrueEarth region you're missing the POIs for and click Verify files.
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