If you encounter an issue when using Orbx Central, please try the following troubleshooting steps:
- Exit Orbx Central completely
- Press ALT-F4 (Windows/Linux) or CMD-Q (macOS)
- Make sure the Central icon isn't in your system tray. If it is, right-click on it and press 'Quit'.
- Start Orbx Central again
- View the Orbx Central User Guide to find solutions to common problems.
- You can view it at https://orbx.to/central-guide
- Solutions to common issues can be found under Troubleshooting
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Your Central log file provides us with important information, please attach it to your support requests. You can find it at the following locations:
- Windows: %APPDATA%/Orbx/Central/central.log
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macOS: ~/Library/Application Support/Orbx/Central/central.log
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Linux: ~/.config/Orbx/Central/central.log
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You can also find it in Orbx Central on the Settings page, under Help
If you do not see the Appdata folder, please consult this article: How to Find the AppData Folder in Windows
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